Explore Arabic reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms, or any additional terms and notices. If we do so, we will inform You either by posting the modified Terms here or through other communications. Your continued use of Explore Arabic after the posting of changes constitutes Your binding acceptance of such changes. We may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.
These are the policies and procedures laid out by Explore Arabic to preserve and promote fairness and quality of service as much as possible for our live online classes. They must be accepted by all students (and parents/guardians of students) before they can undertake study with us.
Students should understand the following policies and procedures, and know its purpose is to establish fairness for both students and teachers as well as motivate students to commit to their lessons and reach their targets.
 ABSENCES, CANCELLATIONS & CHANGES
Our cancellation and changes policies have been set out to ensure students commit to the lessons they’ve booked, as this is vital in order for them to reach the course targets. Furthermore, it ensures all students have an opportunity to take lessons at their preferred time. Constant changes and cancellations prevent other students from taking the slots which you initially chose.
Please note, students may discuss lesson timings with their teachers but they must communicate all changes and cancellations to lessons to admin by email or Telegram.
Private 1:1 Lessons
Group lessons (2+ students in a class)
 POOR INTERNET CONNECTION
 INTERACTION WITH TEACHERS
Where students are below the age of 18, parents/guardians are responsible for the payment of their child’s fees, ensuring their child is ready for their classes and that they are on track with homework. This will ensure optimum results for your child in their learning.
Due to the nature of online learning, it is recommended that a responsible person is present/nearby while the children take their lessons to ensure they’re focusing.
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